Session Fee* 
There is a $95 session fee for all sessions. Your session fee/gift certificate includes the following

- Pre shoot consultation
- Photography session in studio or on location
- Design & ordering appointment
- $50 credit towards your order*
- 5x7 matted print

Please check your gift certificate for any added value purchased to be used towards your order.

* Cake smash sessions will include a cake from a la roch in stead of the $50 credit towards your order.
* Fundraising/special offer gift certificates may have different inclusion. Please check the back of your gift certificate for inclusions.

The session fee is transferable but non- refundable.

Newborn sessions are strictly held Monday-Friday. Family portrait sessions are held Monday - Saturday. We are closed on Sundays.

There is no charge to reschedule a session if 48 hours notice is given. However, whilst we understand emergencies happen any session cancelled under 48 hours or at the last minute may attract a $100 reschedule fee. Please understand as a small business we only take on a couple of sessions per week to allow a great client experience, time for editing & deisgn and order appointments. My business supports my family and puts food on the table cancelling sessions does have a dire effect.

Design & Ordering Appointment
Your ordering appointment will be scheduled 1-2 weeks following your session. All decision makers must be present. If your partner did not attend the pre session consultation please ensure you have explained the process and pricing to them. Orders are taken at the ordering appoinment. If your partner does not attend and you need to make another appointment a $100 ordering appointment fee is applicable to cover my time.

Payment
Full payment of your order is due at the time of your design & ordering appointment. I accept EFT, CASH, CREDIT CARD & PAYMENT PLANS. If you are booking a newborn session (or any session really) I recommend you set up a savings/christmas club account prior to your session to help you to save for your session. Alternatively you might be interested in our Gift Registry

Refunds
Due to the custom nature of photography there are strictly no refunds on the session fee/gift certificate or your order. Your photographs can not be onsold. This includes any monies either previous paid or post paid to the session. It also includes any monies paid via a payment plan. Please note all orders are final and cannot be cancelled.

Payment Plans
Direct Debit payment plans are available. For all orders over $1000 a 30% deposit is required. For all orders under $1000 a 50% deposit is required. The deposit is to be paid at the time of your design & ordering appointment. The remaining balance will be direct debited on a weekly/fortnightly basis as agreed on by both parties. Once a direct debit payment plan has been established no amendements to this plan can be made. Please understand that as a small buisness I require a regular cash flow to operate and cannot defer payments.

Pre Christmas Rush
October, November & December are traditionally a photographers busiest time. To provide my clients with a great experience I only take on a few sessions a week. With this in mind it is crucial that clients adhere to my terms & conditions. Whilst I understand emergenicies happen, cancelling ordering appointments, placing orders and then asking for payemtn extensions because its Christmas time, I am going on holidays or any other excuse will be refused. This period is an expesive time for everybody. We all have expenses, bills to pay, Christmas and holidays to go on. This is my livelihood, I am a small business and cashlfow is crucial to stay in business, I am not a bank. Thank you for your understanding.